Sydney's Top Flooring Solutions
Deal directly with our family experts. We come to your home (free quote, no obligation) or visit our store to see flooring & window treatments.
- Come to Our Carpet Town for a Visit
- Let's Find the Best Flooring
- Take Your time to choose our collection
- Delivery & Installation
Our Flooring Range
showroom with selection
Exceptional Quality and Design
At Carpet Town, quality assurance is paramount. Whether it's flooring or window treatments, every product is rigorously tested to meet our high standards. Our team is dedicated to providing you with products that are not just elegant but also durable and practical.
Wide Range of Products
Our selection extends beyond flooring to include a diverse array of carpets, rugs, hard flooring, as well as shutters and blinds. We ensure that our products, including eco-friendly options, cater to both aesthetic and functional needs for homes and offices. Our partnerships with leading brands ensure that you have access to the best in the market.
Google Reviews
We got laminate flooring installed and I couldn't be happier with the whole experience and the final results. We dealt with Ken, he is incredibly patient, professional and polite. The installation team was also very efficient, completing the job with precision and in a timely manner. Overall, it was a great experience dealing with Ken, making the process 100% stress-free. Highly recommended.
The team at Carpet Town installed both carpet and hybrid flooring throughout our house and on our stairs, and they were absolutely fantastic from start to finish. Friendly, knowledgeable, fast, great service, and always went above and beyond to ensure a perfect outcome. I couldn't be happier. I highly recommend them for your next flooring job.
Highly recommend Ken and his teams. If you need anything Ken will try his best to make it happen. He goes out of his way to help you. So happy with the customer service and professionalism from Carpet Town. Of course the quality is excellent too - our house so good now. Worth every cent. Thank you Carpet Town!
The easiest renovation ever made! We were so impressed from our 2023 reno with them (shutters, hybrid floors, carpets) that we hired them again in 2024. We recently had hybrid floorboards done for our lounge/kitchen and the guys were so professional and efficient. We were trying to juggle a few deliveries and installations and had a lot of little requests and they were happy to do all that for us. John led his team, and Ken managed the whole process from beginning to end to ensure that it didn't delay the rest of our renovation plans. Awesome team. Highly recommend. Takes all the stress out of the job! I've included some photos here, including the carpet and shutters too 🙂 Thank you Carpet Town!
I recently had the pleasure of working with Ken and the team at Carpet Town for my home carpet installation, and I couldn't be happier with the experience. From the moment I called the store, Ken and his team were friendly, professional, and attentive to my needs. They made it incredibly easy to pick out the perfect carpet for my home and were extremely accommodating when I needed to delay the installation. On the day of the installation, the team was prompt, efficient, and handled all of my furniture with care. I am so pleased with the final result and would highly recommend Carpet Town to anyone looking for high-quality carpet installation services. Five stars all around!
Competitive quote - good advice of which type would suit us best & good communication re organisation of installation. Installers very polite - good workers - cleaned up when completed. Very happy with our new flooring.
Possibly the best purchase and installation experience I have ever had. Romal was professional in all facets of my dealing with Carpet Town. He was aware I required a quick turn around on my flooring needs and came that day for a measure and quote and guided me through multiple flooring options with quality experienced advice. The old carpet was removed and new timber flooring laid within two days with a fantastic three man team lead by John. This amazed me as it was a very large area including stairs. I highly recommend Carpet Town to anyone wishing to purchase new flooring.
Overall great experience speaking with Romal and Ken. They have great selections and great guidance all along the way. Thanks for all your help in choosing the right color and product. Thank you!!!
What a great experience! From my first discussion, through until the flooring was fully installed, I was delighted with the team. I love my flooring! Thanks to the guys for their great work.
Ken and his family business, Carpet Town are the best in the flooring business! I have visited 3 other flooring companies in the Hornsby area and found Carpet town had the best quality flooring products and choices and definitely the cheapest on the first quote without negotiation! Ken at the Hornsby office is very welcoming, polite, friendly, knowledgeable and very patient. He took time to show me around the well organised displays in the showroom, explained and gave prices on each item and came over to my house for measurements on the earliest available day. John, the laminate installer is simply the best trades person I ever met! He is very polite, professional, positive and helpful. We discovered that we had the worst kind of uneven concrete underfloor after removing the existing old carpet, but Ken coordinated immediately and John and his assistant, Rou, managed to lay the plywood timber underfloor all in the same day! John seems young but he has extensive 17 years of experience in laminate flooring. He is very helpful when small issues arise. Ken's brother and his team laid carpet in 3 bedrooms and they were on time, very efficient and professional as well. The laminate floor and carpet looks amazing and feels fantastic! Thank you, Ken and his team!
Carpet Town delivered a fabulous service. They laid a laminate floor and installed blinds. Their pricing was fair and their communication was excellent. This is a friendly business, run with kindness and decency.
We recently had flooring and carpet done by Carpet Town. We are so happy with our floors and to the level in which they were installed. Ramal was a pleasure to work with. He was very responsive and informative and helped us to find flooring that suited our needs and within our budge. 100% happy we chose to go with Carpet Town.
We dealt with the hornsby branch of Carpet Town… We found them very friendly and professional, helpful in choosing the right carpet for a rental property, great communication and speedy laying of the carpet. We are delighted to recommend this company. They made our transaction Easy faultless.
What an amazing experience we had with carpet town. Ken explained all the available options and answer all our queries patiently. He went extra mile to accommodate our work in the tight schedule. Installation was flawless and without any issues. Ken is a genuine guy, he also helped us finding right person for other renovation tasks for our home. Thanks Ken, keep doing the good work mate, I wish you all the best.
Want quality floor boards and carpet, installed by absolute professionals on time? Then Carpet Town is the place to go! From the time we stepped into their shop in Pennant Hills, Ken patiently walked us through all the options available to us and what would work best for our needs. He ensured he fit the installation in within the schedule of our renovation and sent his best team for the work. We cannot be happier by the end outcome and I have no hesitation in recommending these guys.
This team such an amazing job with installing flooring and carpet in our new home. They were quick and efficient and the outcome turned out exceptional. We will definitely be using Carpet Town for all our future properties.
Romal provided professional and warmhearted service to me. He always replies questions quickly, provides solutions thoughtfully, checking every work carefully. Romal's team, leading by John, performed artistic timber floor installation for me, truly tidy, flat and nice. Particularly, my staircase has 2 steps in different and complicated curve shapes. They made customised timber board with nose perfectly meet these 2 shapes. Absolutely beautiful!
I first came across Ken and the team at Carpet Town about a year ago while I was at a friend's house, when they were doing the floors of the house. My partner and I went back to see the end result, and the quality of the finish was so impressive and excellent! So we reached out to Carpet Town later in the year when we bought a house. I knew I wanted them to do the flooring of my new home and didnt need to go anywhere else. Ken was able to book our job quickly and efficiently. He and the team made the process so easy for us. We couldn't be more happy with the quality of the finish the after care service. I recommend Carpet town to anyone.
An excellent experience - starting with Romal who is great and helped us with the selection and gave a competitive quote. Helped with our many questions, knowledgeable and patient. The installation was very good, they pushed to get it done in one day which helped us a lot. The guys installing were not only nice but you could see they knew what they were doing and took pride in their work and that showed in the end result. So often in renovations I have unreliable and difficult people to deal with, this experience was the opposite and I only wish other contractors could be like this.
They were fantastic start to the finish! Ken was patient enough to come over to our house multiple times to show us the different floor samples. I had obtained quotes from three other flooring shops and Carpet Town was the best value. The installation was on time and the floor installers were polite, professional and tried to accommodate all our requests. I couldn't be any happier with the finished floor! Thank you Ken and Carpet Town.
Thank Romal doing an on-site quotation for the project of hybrid flooring replacing our 25 years old carpet. He understands our requirements and gives us a very good quote. The job is carried out promptly and finished within the time frame as agreed. The installer, Mr. So is very professional and completed the job very nice as in the picture. We are very satisfied with the flooring offer and completed by Carpet Town
I am so happy with my product, excellent team, great customer service from their retail shop to the their installations
Friendly stuff and excellent customer service
I’m so glad I went with Carpet Town. Had the trio done: floor / Carpet / shutters and all of it was professionally done. Ken was great to deal with and organised everything at very competitive prices. I’d recommend Carpet Town to anyone.
Found the team at Carpet Town to be very helpful and knowledgeable. Excellent customer service and have no hesitation in recommending them.
We cannot thank Carpet Town enough for their support and help they provided us when choosing carpets for our home! We have been looking for the perfect carpets for our home and Carpet Town gave us just that. Love the quality and designs of the carpets. The team especially Romal went above and beyond to help us. Thank you! Can’t wait to furnish our future homes with you.
I had a laminate work done in two of my bedrooms by Carpet Town. I can say they mastered the work quickly exceeding our expectations . They were meticulous and care for every detail, giving us advice and going further the task. They were prompt to solve one small problem surged after the job. We’re very happy and definitely we’ll be back to then for other projects. Keep doing it like that and many thanks
We had great support from Ken at Carpet Town as we replaced the flooring in the majority of our house. We are very happy with the mix of laminate and carpet as proposed and installed by Carpet Town.
Carpet Town exceeded my expectations! Their team is reliable, honest and punctual. Whether you’re in need of a new carpet, timber flooring, shutters/blinds or rugs, I highly recommend reaching out to Carpet Town. They’ll take excellent care of you.
Astonishing value for money! Such great quality with such low prices.
Carpet Town provided a great quote. Their service was professional and very efficient. Ken came out to measure up then completed a final check prior to the installer arriving to install the flooring. I recommend Carpet Town highly. Excellent service, thank you.
I needed help with an emergency, kind of. I needed to replace carpet in a room in the apartment I'm moving to the same week. With only a few days available, Carpet Town was able to find the perfect match for my family needs, budget, and availability. They got it sorted the same week even though the carpet came from VIC to Sydney. They offered a good price for an upsell for my son's room who has asthma. I'm glad I took it. They were realistic about availability if I wanted the third room in the same time frame and didn't try to make a promise they can't keep. I respected that a lot. And most impatiently, they delivered. In and out with no fuss. Thanks a lot.
I would definitely recommend Carpet town. They were very friendly, professional and punctual. They did an incredible job with the flooring and the finish was exactly how I want it.
Quality Service, Competitive Price and Easy Communication - Well-done Carpet Town - Blacktown
Ken, Romal and the whole team at Carpet Town simply are the best in the trade. They have everything you would want from a carpet installer. Professionalism, large variety of carpet ranges, great communication and most importantly - they deliver on what they say they are going to do. Give them a go, they won’t let you down.
Carpet Town exceeded my expectations with their exceptional service and unbeatable price. They guided me through their wide selection of flooring options, helping me find the perfect fit for my stairs. The installation process was seamless, and the final result was impeccable. I couldn't be happier with the outcome. If you're in need of quality flooring at a great price Carpet Town Blacktown is the spot!!
Carpet Town recently installed 6.5mm hybrid in our new house. We are truly happy and grateful with the level of service we received throughout the process from color selection to installation. The communication with Ken and his team was very clear and respectful considering all our needs. Most importantly our floor was installed on time as agreed. Thank you 😊, Carpet Town. Highly recommended.
Very pleased with the laminate floor after my friend recommended me Carpet Town. Thank you to Ken who helped me to choose the best color and quality. I am a very happy 😃 customer. Highly recommend
Excellent service received from start to finish. A thorough initial inspection of work to be carried out was undertaken by Carpet Town and options for flooring and fitting discussed. Excellent work carried out by the carpet installers on stairs and landing. Wood floor installed by Johan throughout the ground floor. Johan is an absolute gem, who completed the flooring with excellence and it was an absolute pleasure to have him complete the project as well as providing some good music. I would definitely recommend Carpet Town to family and friends.
Used these more than once. Excellent service. Helpful staff ! Quality products and great installation. Tnx carpet town
I have been using Carpet Town for 3 years now! Romal & Ken are professional, efficient and most importantly getting the job done on timeframe as promised. My clients have been happy with Carpet Town works. Highly recommend these guys for you Flooring needs! Thank you
Great service! Very happy with my new floor!
I chose to go with Carpet Town because of the amazing reviews here on Google and I was not disappointed. Ken is amazingly patient and genuinely wants his customers to be happy with their flooring choice. We got 3 rooms re-carpeted and the installer was equally professional. Highly recommend.
Romal good service!!! And great job by Martin I will recommend to everyone
Ken has been a delight to work with, professional and accommodating. His team did a great job with installation of our new carpets, we are pleased with outcome.
Ken is a passionate person for his work. He really went above and beyond to get flooring done for our house at a 24 hours notice .. getting the material and installer all booked is a job really appreciated .. I would recommend him to anyone who wants quality job done and want to get what’s promised.
I highly recommend Carpet Town Hornsby. The level of service was amazing as well as the installer, what a fantastic job.
Ken and team are the best! From the first contact Ken was responsive (even while he was still off for Christmas break), he contacted me back as soon as they reopened as promised, and also dropped in a for a quote the next day. He provided the quote on a Thursday and we had our carpet installed so quickly on Wednesday the next week. He is very reasonably priced and the quality of the carpet was amazing! Really soft and fluffy. I would highly recommended Carpet Town to anyone.
Can’t fault the service from the selection of the carpet through to laying. Very efficient and friendly service. Would definitely recommend.
So happy with our experience with Carpet Town. I originally had a measure and quote nearly two years ago and due to various circumstances had to delay proceeding. I was pleasantly surprised that all this time later, both Romal and his brother Ken (who did the measure) remembered me and what carpet I had chosen. Then super quick service, 2 weeks later we had new carpet installed that we are thrilled with. Very happy customers and would highly recommend.
Big thank you to Ken at Carpet Town. So happy with the personalized service! Ken was amazing through the whole process of finalizing the flooring type, color, and brand. He was very patient and accommodating with our questions and requests. Would highly recommend the Ken and Carpet Town store.
Excellent service. Immediate quote at the property with prompt installation at the promised date and time. To your success!
Had a fantastic experience with Carpet town The team was super helpful in guiding me to the perfect carpet. Installation was smooth, and my home looks amazing. Their customer service I highly recommend them for quality carpets and excellent service!
I recently purchased carpets, vinyl flooring, and laminate from Carpet Town, and I must express my utmost satisfaction with the exceptional service provided by Ken and Romal. Their professionalism and attention to detail made the entire process seamless. The quality of the materials surpassed my expectations, and the impeccable finish speaks volumes about their commitment to excellence. I am thoroughly pleased with the outstanding service I received from Ken and Romal at Carpet Town, and I highly recommend their expertise for anyone seeking top-notch flooring solutions. Thank you for a job well done!
Ken and his team were amazing. We highly recommend Carpet Town. Ken was incredibly helpful answering all our questions and working with us throughout the build journey. He was able to squeeze in our job in very later December to allow us to move in on Christmas Eve ❤️ We cannot fault the installation, we are so impressed and loving our new floor.
Perfect work from the boys in a quick manner! Really happy with the carpet for my theatre! 👌🏼🤩
Romal was a huge help. I was self installing and he advised me on the right choice of floor type and then how to install. Good old fashioned service. Highly recommended
If you're looking to do or redo your floors by a team that delivers the highest quality, cleans up after themselves and has impeccable service, Carpet Town is the place to call. It was an absolute pleasure to have Ken, John and the Carpet Town team come to my home and work on my unique layout. I am most happy with the result. Ken runs his operation like a clockwork and the results show it. Dedicated full time installers who treat the business as their own. John, the Master Installer was able to work with a challenging layout (lots of cutting). See it for yourselves. Seamless. Artist-like. Really beautiful work. In a world of "near enough is good enough" Ken, John and the Carpet Town team really stand as perfectionists. This is their art and craft - they are passionate about what they do. Most importantly, good men, good hearts, turn up when they say they will. From beginning to end, Ken was great to deal with - punctual, knowledgeable, communicative, and courteous. Ken also had fantastic rapport with my house painter which made the reno process easier. Thanks to Ken, John and the Carpet Town Team. I would highly recommend them.
Excellent job done in a day. Loved their work
I had the pleasure of working with Romal in getting an initial idea of what would be involved in laminate renovations, who also went above and beyond in getting approval with a somewhat strict strata. The team was flexible and during the actual works Ken and the flooring team provided their professional advice. I am quite satisfied with the works, all at a very competitive cost!
Ken & Romal from Carpet Town helped us from the very beginning. They came out on the same day to provide a quote. John & Adam installers were fantastic to work with. Thank you guys and all the best.
Ken and Kai gave me a great quote on carpet for my 6 bedroom home. They removed the old carpet and scheduled the installation for two weeks later after painting and other work was complete. They fitted in with a late change of date and even arranged for some offcuts to be made into mats. The guys were punctual and tidy and the job went very smoothly. I would happily recommend Carpet Town.
I highly recommend Carpet Town to anyone! They were Professional and Friendly and delivered brilliant Customer Service & high quality products! It was exactly what I was looking for. Lovely wooden flooring & Carpets - very happy! Thanks Ken & Team 👍 Rita
Romal at the West Pennant Hills showroom was so helpful. He was patient throughout our selection process and offered great advice when choosing our hybrid timber floors and carpets. He took time to listen to us and the price was very reasonable. When it came time to install, we were relieved they could fit us in before Christmas! I would recommend Romal and his team to anyone!!
We had our carpet installed by Carpet Town recently and are really happy with the experience. Romal was a pleasure to deal with and the installers were efficient and completed the job to a high quality.
Thank to boys from carpet town Hornsby for helping us choose the right carpet & flooring for our home. Ken and romal went above and beyond with find us stock. John the installer was polite and friendly finished the whole house just in one day. Highly recommended Carpet Town Hornsby
Dealt with Ken at Hornsby for my timber flooring. Great service quality installation job by John and his installers. Stage 2 of my renovation has carpet and blinds will be definitely going back to see them when the time comes.
I can not praise these guys enough! From the moment I stepped in the door of Carpet Town Hornsby I was provided above and beyond the best service - no matter the questions I had, Ken & his team responded with courtesy, drive & respect. Our installer Adam communicated continuously throughout the works & never lost his smile even in the horrible heat! Compliment after compliment has been received since viewing my homes new flooring. 100% recommended 👌🏻 Thanks guys, again SO APPRECIATIVE of all your hard efforts. Thank you
Recently I had Carpet Town do some work at my home. Hybrid Timber flooring over existing tiles....plantation shutters and new carpet in a couple of rooms. I found them very professional and thorough and extremely helpful. They were competively priced and did and outstanding job. I have no hesitation in highly recommending Carpet Town and their team. Good job to you all. Much appreciated and many thanks.
I recently had the pleasure of working with Carpet Town Hornsby for the flooring in my home, and the experience was nothing short of exceptional. From the outset, Ken, the person I communicated with for the quote, impressed me with his professionalism and genuine interest in providing the best flooring solution for my house. Ken's extensive knowledge became apparent as he not only offered a quote but also shared valuable insights into how different flooring options would complement the structure of my house. This personalized approach made me confident that I was dealing with a company that cared about my needs and the long-term satisfaction of its customers. Once the decision was made, I was delighted by the commitment and dedication exhibited by the entire team at Carpet Town Hornsby. They approached their work with a level of professionalism that is truly commendable. The quality of their workmanship exceeded my expectations, and the efficiency with which they completed the project within the promised timeline was impressive. What sets Carpet Town Hornsby apart is not just their expertise but also their genuine passion for what they do. It's evident that they take pride in delivering high-quality flooring solutions that stand the test of time. The attention to detail and the meticulous manner in which they executed the project reflected their commitment to excellence. I can confidently say that Carpet Town Hornsby is more than just a flooring specialist; they are partners dedicated to transforming your space into something extraordinary. If you're in search of a company that combines expertise, efficiency, and a genuine commitment to customer satisfaction, I wholeheartedly recommend Carpet Town Hornsby. They have certainly earned my trust and appreciation.
Highly recommend carpet town. Thanks, Ken for your competitive price, quality and most importantly your patience as you answered our unlimited number of doubts. We are very happy with service you provided at each step of the process and highly recommended to anyone.
Prompt and professional. Completed the job on the agreed date and accommodated all requests.
Quality carpets with excellent customer service.
Excellent service from Ken and his team. He walked us through the whole process with options and was happy to answer any questions we had. His team did an excellent and finished the whole house in one day and we are very happy with the results. Highly recommended!
Happy with my blinds
Thanks a million guys (John & team) for the wonderful job. The final result is amazing and our floor is now looking so beautiful. Many thanks to Ken for exceptional customer services. I would definitely recommend using Carpet town for floor services. Other thing, their price is very competitive, no comprise with quality. Special thanks from Rajbir & Sonia.
Cannot recommend Romal and his team highly enough , they were easy to deal with very helpful when asked about something, and also the quality of workmanship was second to none, I had my floors done and roller blinds put up by Carpet town and would highly recommend them to anyone thinking about doing the same.
We use carpet town for majority of our projects, Ken and the team are always very helpful and makes sure that the jobs are done at very high standards.
Ken and carpet town were very helpful and easy to work with. Highly recommended. High quality product with high quality work by the installer. We are very happy with our flooring. Thank you carpet town
I had a great experience with Carpet Town with Romal who were very professional who came to see me, honest and really taken care of my request urgently. The service was quick, great to work with the team and the billing was transparent. I could not be happier with the results, I have no doubt that I will come back again.
I would recommend Carpet Town West Pennant Hills to anyone looking for carpet and hybrid flooring. We had 3 bedrooms carpeted and hybrid flooring through the hallway, lounge and dining, kitchen and rumpus room. Romal was most helpful and advised us on the makeup of the various materials involved and their suitability to our home. John installed our floors and Adam our carpet. Both men did an excellent job and we are now enjoying our new floors. Thank you Romal and team.
We recently had shutters and hybrid floorboards done with Carpet Town. Ken was the first person we talked to in the store and he was very approachable and helpful. He worked with our needs but also advised us where needed (we were quite clueless about renovations!). He was accommodating with our time schedules. It was a good one-stop shop for us as we wanted hybrid flooring and carpet and shutters and they could provide all of that with very reasonable pricing. Ken also is managing with his team members (eg flooring, shutters etc) which made it easier for us as we could communicate via Ken alone. For the hybrid flooring I want to mention John and his partner who were superb at their job and very efficient and polite. I loved that they did skirting around the whole area which was unexpected but made a big difference to how the flooring looks. Their craftsmanship was excellent and the floorboards are seamlessly connected. We love it so much and will be asking them back for another section of the house. For the shutters, Rudy was our guy and he was super efficient at his job without compromising quality! There was a little bit of a measurement error in one of our windows but they were very good about it and immediately ordered the right shutters for us in less than two days and came on the weekend to amend it even though it isn't usually their work day. Aside from normal windows, he also installed shutters sliding doors for us which slides very smoothly. Loving the shutters. We are waiting on the carpet installation from them later this month so may review later. So far, everything is going according to plan. Ken has been very patient with all my questions. If you are considering hiring someone for renovations, I'd definitely recommend Carpet Town Prospect!
It was really great working with all of them, Ken n his brothers are very professional a d day did the work very diligently,and great finish .we love our stairs and all our guests compliments it
Ken has been amazing, gave me the right price and did the great job. I got Ken to do my Blinds
We got our carpets done by Carpet town. Thanks to Ken and his team they did an excellent job. Highly recommended.
Amazing job done for our home, replacing carpets with Hybrid flooring. Ken was great to communicate with and John was a pro to install.
Ken was friendly, professional and prompt in getting us a quote and samples the same day he inspected the job. Very happy with our decision to appoint Ken and Team to complete our job they have done a fabulous job. The installers were courteous, hardworking and unlike many tradies clean and tidy. Highly recommend Carpet Town prospect.
Thank you so much Romal for your patience and support in choosing the perfect laminate floor boards for my apartment. You were very professional and knowledgeable which made me feel at ease. A big thank you also to installer John for doing a fantastic job..the floorboards look absolutely perfect! I had a WOW moment when I walked in. Would recommend Carpet Town to everyone 🙂
A great experience. Very nice people who explained the options. Installation of our carpet went well.
We have our three bedrooms and stairs replaced with laminate flooring and I am very satisfied with installation and workmanship. Highly recommended.
The team from shop to installing offer amazing service, they are super efficient and friendly also great quality carpet for the price. Very happy We recommend you check them out because you will be surprised.
Great service and very honest professional staff. Had our second floor carpet replaced with new flooring. Very happy with outcome and quality. The quality and photos speak for themselves. Will not find better anywhere in Sydney. Thank you again Romal Jan and hope to do business again. Highly recommended.
We had our 3 bedrooms re-carpeted and are very happy with the result. From quote through to install Romal and his team were great to work with. Competitively priced, friendly customer service and a quality product.
We were very pleased with the experience throughout the process - from the great advice provided to us by Romal in the showroom on making the right selection on product, through the professional organisation and fitting of the carpet by Ken and his team. Nothing was too hard for the installers and they took extra care to clean up completely after the job. We are very pleased with the outcome and will be recommending.
Ken and his team were great. Very clean and efficient. In and out and addressed any issues immediately.
Great job and reasonable price. Romel was very helpful and professional. The floor laying team of John and his offsider were excellent; very pleasant and oblidging; nothing was too difficult for them.
Great experience with Ken. Excellent customer service. Pleasure to deal with, especially with my ageing parents. Would definitely recommend.
I got my carpets and done by Carpet Town at a very good price. It was great dealing with Ken who was more than happy to arrange installations at our convenience, working around our renovation schedules. I’ll definitely use them again to do the rest of my house.
I recently purchased floorboards for my home renovation and had a great experience. Ken was incredibly friendly, professional and helpful, providing me with guidance for choosing an option and colour for my floor. Overall, I highly recommend this store for anyone looking to purchase flooring. My experience was very positive!!
We had a nice experience working with Romal and his team. Romal took the time to explain different options and suggested a suitable option for our needs. The installation was quick and timely as well. The team was friendly and efficient. Highly recommended. We will go to carpet town for more business in the future!
Very good and professional!
Great collection , reasonable price , professional team , quick service highly recommended . looking forward to get another job done by them in near future 👍
Incredible quick service. Had a quote for vertical blinds & installed within 2 days. Fantastic team of guys to deal with & very impressed with the job. Would recommend !
Love love love my new Hybrid flooring. All the staff were wonderful to deal with highly professional & extremely helpful. From the salesman through to the measure & quote to the workmanship. The attention to detail in Johns work was next level. Highly recommend Carpet Town. Thanks so much guys!
Ken and his team were fantastic, right from selection, quoting to end product.
We just recently moved to a new property and needed carpet and hybrid flooring. Carpet Town sortet out for us without any issues. Good qualit, helpful and kind and polite people. Highly recommended.
Ken and his team were a delight to work with. I am particularly impressed with Ken's good communication throughout the whole process and because he has a good team of professional installer for his clients, the installation process was a breeze. The after sale service is good as well. I Highly recommend this local business if you want to save a few headache for installing your new floor.
Pleasant experience, efficient service, nothing is too hard attitude, committed team. All the hallmarks of a good customer centric business. It was a pleasure dealing with Ken and great workmanship of Kai and Ahmad. Highly recommended and did I say competitive pricing.
I recently had the pleasure of using the services of Carpet Town Prospect and I must say that I am thoroughly impressed. From the prompt and accommodating quote by Ken to the high standard of workmanship by his installation team, my experience was nothing short of five-stars. They installed hybrid flooring throughout my 4 bedroom house and carpet within my theatre room, it was a very competitive price for top of the range product and service. The warranty and post-install support offered were also greatly appreciated. I highly recommend Carpet Town Prospect to anyone in need of their services. Thank you Ken and the rest of the team for a job well done!
These guys are the best and we are so glad we had chosen them. Ken was so accommodating with our change of plans and dates. We initially bought carpet and then decided to go with floor boards. Ken did not hesitate to assist with this and held our deposit for upto a year until we were ready. His team was so efficient and professional and the job was done with perfection! So neat, no gaps, fixed existing creaking noise, & everything was hassle-free end to end. No other business would have provided this kind of superior service. Our floor boards look amazing and have received a lot of compliments from visitors. Thank you so much Ken! Carpet town provides the best price and best quality! Highly recommended.
We had our old carpet replaced by Carpet Town recently. Been an absolutely delightful experience and will highly recommend them. Ken is quite affable, and more importantly transparent, professional and very knowledgeable about the trade to guide you with the right choice. And the brothers followed up with an equally impressive work in laying the carpet. They have been quite flexible and accommodative as well, apart from being commercially competitive. Guess that old school charm and trust worthiness of a family run business will strike you for sure.
Amazing service very polite staff and friendly staff even explained to us to install also with the price the cheapest place we found Much appreciated the service
Best customer service with very detailed information, about every range of laminate flooring they had, was provided which really helped us to choose our flooring type in terms of quality, size and colour with confidence. We are very happy with our flooring choice with Carpet Town and highly recommend it.
So grateful to Romal and the team for fitting us in at short notice, we’re thrilled with our new carpet, the install was perfect and so quick. Thank you!
Romal is very patient and courteous and answers all your questions in detail. Which is a great help in choosing the product. His team has done a very good job of installation. I am very satisfied with their work.
Excellence communication, service, and price. I got 2 rooms carpeted today. It was a very short wait from the day i ordered to the day it was installed. The installers were amazing with their work and professionalism and even helped out with moving some heavy furniture for me. The carpet itself is very soft and comfortable. I highly recommend Carpet Town.
Good service and reasonable price.
The team at Carpet Town provided outstanding service from our first contact to when they left after the carpets were laid. Romal, who quoted, is a real gentleman, courteous, friendly and efficient. His carpet-laying team was professional, very obliging and accommodating. We would have no hesitation recommending their services to anyone needing, carpet laid and feel comfortable that the job will be well done and for a reasonable price.
Great service from Ken, Romal and the team. Ken went out of his way to get samples to us and help us with our indecision on carpet and hard floor choices and our short timeline. Even with some accidental issues afterwards, there was excellent customer service and support. Would highly recommend this company. Thank you
Stanwell Park NSW
Amazing service and great quality rugs. Very reasonably priced compared to most. Love my space after these stunning additions 😍
Really appreciated Romal, Kai and the team from Carpet Town (WPH) for their professionalism of customer service, perfect workmanship in installation as well as the preoccupied furniture movement during installation. I have replaced a new carpet for the whole house. The cost and quality are really worth it. Highly recommended Carpet Town.
Very impress with Ken’ team work! Really appreciated!
A family owned business that take their time to get to know their customers, that deliver on their promises and take pride in their work! An exceptional job with invisible joins - all delivered and installed in 6 days flat on time, in budget and without a single drama. Exceptional service!
I recently had the old carpet in my house replaced upstairs with laminate flooring to match my downstairs living area. My experience - Based on reviews, I went into Carpet Town to meet with Romal for a quote. Straight away I could tell he was very knowledgeable on the products and we discussed the installation process with a keen eye on the detail. He spent a lot of time explaining the various options to get the sleekest look while being very transparent on the cost. I decided to go with Carpet Town, not only because of the very reasonable quote, but the honesty and customer service was exceptional. During the process of customising the stair nosing, I also met with Ken, who was kind enough to come after hours to ensure the product was right and further walk me through the installation process. Days later they were ready to install and the professionalism and efficiency from their installers was second to none. They took the time to check with me every part of the layout to make sure I was happy and still managed to complete the whole job before 4pm. Romal and Ken also followed up with me in person at my property to make sure I was satisfied with the install and needless to say, I was very impressed with the professional finish. These guys are a great team, from beginning to end, no stress, just reassurance the whole way. I'm a very happy customer and would recommend Carpet Town to anyone looking to upgrade their flooring. You'll know what I mean when you first walk in the door. A big thanks to Romal, Ken and the team for your patience and top class service.
Romal and his team did an excellent job for us, and showed their commitments to get the job done properly. High quality floor, on time service, friendly staff members, etc. Highly recommend this business! Thanks again for the help!
Excellent service from Romal, Ken and team. We are very happy with both the quality and the look of our new carpet thank you for great service.
Highly recommend carpet town. The carpets were best quality and They worked out the best competitive pricing. Ken was very patient and helped us with finding the right color carpet for our house. Installation was fast and i am very satisfied with the final outcome. Great job done guys !!
Carpet Town is a superb company to partner with if you need floor boards. They have just completed our apartment and the result is outstanding. Romal and his team are extremely professional and have delivered exactly what they promised, and on time! Carpet town made the process super easy and we are delighted with the end result. Thanks Carpet Town for exceeding our expectations and for being so helpful.
Strongly recommend ! They are 100 out of 10!!! Romal and Ken provided an outstanding service throughout whole process. They are very reliable and pricing is reasonable too. Thank you. I could not be happier with our new floor.
Carpet Town, West Pennant Hills installed timber flooring in our house, and it was a good decision selecting Carpet Town. Romal was very helpful from the start in providing us advice and feedback to make the correct choice we preferred. Romal arranged the installation in stages so that it helped with our work and moving the furniture around. Jerry and the installation crew did a very good job, and we are all pleased with the outcome of the staircase and both floors. We recommend Carpet Town to anyone planning to install timber flooring.
Romal and his team provide excellent customer service. Very friendly, reliable and hard working. Very happy with the new carpet!
I have my two bedroom unit flooring done by Carpet town. They are very helpful and reliable. The prices are very reasonable. Romel, one of the business partner is very helpful, supervising throughout the job. Would recommend them to all.
Service from sale to installation was excellent.
The staff at Carpet Town are professional and punctual. They will listen and carry out your choices. I must say "Master" who was recommended by Ken to lay the timber floors in my new apartment was amazing .Very accurate and tidy. He would pay attention to the smallest detail and did a perfect j9b! Thank you again!😊
Ken has delivered us the most amazing hybrid floors. His customer service is second to none. Ken managed to help us fix everything that we needed. I highly recommend this company for all of your flooring needs. Thank you so much for making our home beautiful.
Thanks Ken, Romal and team for your competitive price, quality material and most importantly your patience as you answered our unlimited number of doubts. We are very happy with the service you provided at each step of the process and highly recommend to anyone !!
Definitely recommend Ken and the team! Fair prices, great service and the flexibility to suit our needs! Will be using Carpet Town again!
Highly recommend! We had excellent service and support while browsing. We were provided with many options based on the outcome we desired for our home and could not be happier with the results. They had every style and colour but helped us to make sure we picked the right look to match the rest of our home. The installer was a perfectionist and did an amazing job - fast but extremely high quality, especially with the joins. We will definitely be back for future properties!
Best decision we made to appoint carpettown to change the flooring of our new apartment. Ken, Romal and the team not only provide exceptional customer service , excellent result but also at a highly competitive price. The floor looks stunning and the job was completed as per the expected time frame. We will definitely recommend carpettown to family and friends. Thank you Ken , Romal and the team.
We chose carpettown at prospect to change the flooring of our apartment and it was the best decision we made. Ken, Romal and the team not only provided us excellent service and great product but also at a highly competitive price. We couldn’t have been any happier with the result we got after the job completion. We absolutely trust and will recommend Carpettown to our friends and family.
We recently had our floor installed by Carpet Town Prospect and could not be happier with the outcome. The Washed Coral Ezi Plank floors look great in our apartment. Good service, competitively priced and quality installation
Thanks Ken and your team , you have done an excellent job on Timber floors on my New house .You are very professional on your business and your guys executed the job in good manners. I will recommend you with my friends and relatives .
Recommend carpet town by the agents to replace the carpet in 2bedroom unit. Quick turnaround with service and quality finish. Good pricing. A very happy customer and would definitely recommend to others.
Ken was great to work with and very trustworthy. He was very competitive with his price and made sure we were happy with the job.
Thank you to Romal and his team. Very professional, reliable and efficient. We are extremely happy with our flooring and carpet. Looks very lovely and has transformed the look of our newly renovated home. Friendly and accomodating. Highly recommended and look forward to using their services again in the near future. Thank you again!
From our first chat with Romal who was very obliging and helpful, to the measurements done by Ken and his patience and guidance with choosing from the samples, to Ky and Achmed who laid the new carpet and were so professional and caring of our newly painted walls, nothing was too much trouble moving furniture and reassuring us on every step of the process. These four brothers are the people you want to get your carpet from. Friendly, helpful, considerate and extremely attentive to our needs as well as the best price we received. Could not be happier! Thank you to you all. Peter and Ros
Very happy with their service and work. Ken showed up right on time on a Saturday afternoon which gave me a great first impression. He took time to explain things to us. The installer Jerry and his mate were friendly and easy to communicate with. Highly recommended.
Romal and Ken went out of their way to do a fabulous job for us. We had specific requirements and they showed their commitment the whole way through. Thinking of replacing more carpet so we can hire them again
Ken at Carpet Town was so friendly and professional and offered exceptional service. He explained all the different kind of flooring options pros and cons and we were able to take floor samples home and make an informed decision about the product and colour. We are so happy with the way our new floors look. We would recommend Carpet Town to anyone thinking about flooring. The service was above and beyond what we expected.
Many thanks to Carpet Town Prospect, to Ken, Jerry and the rest of the team. We had hybrid flooring installed upstairs, replacing the carpet without removing the existing skirting. Ken is one of the best professionals in the business, prompt and accommodating with the quote, providing a very competitive price for top of the range product. Jerry and his team offered a high standard of workmanship, were punctual, professional, and extremely efficient, completing the whole job in just two days! Good warranty and post-install support (if ever needed) was generously offered as well. Our experience with Carpet Town Prospect services was five-stars and we absolutely recommend them to any other potential customers.
Excellent team. Jerry and the boys did a great job installing our new hybrid floor. We're happy with the outcome and highly recommend.
Ken, Jerry and the team did a sensational job installing timber floors for our house. They are highly professional, kept their commitments and I couldn't be happier with the finished product. I would highly recommend them!
Ken was extremely approachable and accommodating throughout the process. Carpet was competitively priced and installation was fantastic.
We were shopping around for new flooring and we visited carpet town prospect … ken was most helpful he came out and gave us. A quote and we went ahead … he was very patient with us which we appreciated as we were first time customers shopping for new flooring ! We were so pleased with the result and colour we chose thank you so much Ken and carpet town definitely recommend carpet town prospect .. anyone who is shopping for new flooring !
Very happy to recommend Ken who is very friendly and professional and courteous. Very pleased and would 100%recommended to other friends
Thanks Ken. You told me I would be happy & I am. Great job. A professional team. Definitely have no hesitation in recommending Carpet Town.
Great quality carpet, very competitive price and the install team were very efficient and polite. Highly recommend. Ken looked to accomodate everything we needed with no hassle or sales pitch.
We had a great experience with Ken and his team. We love the finished result and highly recommend.
Ken and his team did an excellent job with our carpet. He is very knowledgeable, helpful and offered expert advice. The team arrived on time to replace our carpet and did a professional job. They also followed up once the job was completed. Their prices were reasonable and the service was fantastic. I would highly recommend them. Thanks Ken and his team on a great job.
Ken at carpet town was very helpful. He assisted us in going through the different flooring options and provided a competitive price. Ken was very professional and readily answered any questions we had. Would recommend carpet town
It was great. The person was nice and we got the deal done. So happy with the results 😀
Thanks to Ken and team at carpet town they did a great job, cleaned up, in and out in one day. They also gave me the best quote from Home-maker Prospect. Ken was very knowledgeable and professional. Very very happy customer. Thank you team all the best. Cheers
Ken and the team were great. They were professional and had great pricing for quality carpets. Ken had great customer service as he was highly engaged and ensured all questions were answered. Would recommend!! These are the during and after of the carpets.
Carpet town was recommended by a friend and I couldn’t be happier that I chose this company to instal my hybrid flooring. I visited the Pennant Hills showroom initially and was then followed up by Ken and his team. Jerry who installed my flooring was amazing, punctual, worked long hours to get the job done and meticulous, a really great honest tradesman. Can highly recommend this company. Thanks very much Ken, you guys are awesome!
The folks at Carpet Town are great people to work with. Romal and the team were so helpful in advising us on the best product for our specific needs, and understanding our challenges with the logistics of moving a lot of furniture and household clutter in a large home. Splitting our installation into 3 stages over a few weeks (one downstairs and 2 upstairs) made the job of packing, storing and moving our house contents manageable, with the least disruption to our home life. The installers worked very professionally, advising us, and providing solutions as they proceeded where there were issues with floor levelling, and fixing squeaky floor boards. They cleaned up thoroughly on completion. We are really happy with the result of the hybrid flooring that has been installed. It looks and feels great. Absolutely recommended product and business.
Excellent place for your flooring needs
Ken and the team were superb in assisting and installing our wonderful floorboards for our home. His service is exceptional! Ken is highly responsive and catered to all our questions on the different types of floorboards to the installation process itself. Would highly recommend to anyone. Will definitely use them again.
Good quality and efficient service. Highly recommended.
Highly recommend, competitive pricing and excellent to deal with. The workmanship is superb we absolutely love our flooring. Thank you Carpet Town
Entering the carpet town shop at prospect and ken introducing himself, to be taken through the carpet varieties available. To my selection, to deposit to measurement ,to day of installation has been a very professional service and prompt service! ⭐️⭐️⭐️⭐️⭐️ Would definitely be back to Ken again to get my bedrooms done for sure! money well spent on an exceptional service🌟🌟🌟🌟🌟From shop to installation!🌟🌟🌟🌟🌟
These guys were terrific. Came to our place the day that we called, quoted on the spot for new carpet and laminate flooring replacement, gave us a good deal and installed within the week and removed all rubbish due to replacement. Couldn’t be happier.
Ken and the team did a great job on changing our flooring from carpet to hybrid. Ken managed to accommodate our last minute request and the got the job done as promised! Great workmanship and quality. Thanks team! Highly recommend!
professional yet very friendly with great customer focus, i rate the installer 7 stars service, from start to end, leave no rubbish, clean all the cutting dust , vacuum the finish floors, another happiest customer
Thanks for Ken & team! Pleasure dealing with you, Ken was professional and accommodating. His ability to work promptly and answer all my questions were highly appreciated. Stress free situation - highly recommend. Thanks again.
I transitioned from carpet to hybrid plank flooring in the last fortnight, and I couldn’t have been happier that I choose to do this with Carpet Town - West Pennant Hills. I can’t fault the end to end experience. They came to my home and provided me with samples so I could make the right choice. The instillation was seamless. My installer was hard working, efficient, very tidy and clean, polite, and I love the outcome. I would recommend to anyone wanting a flooring change to use this business.
It has been a pleasure to work with Ken and his team from Carpet Town. They were reliable and did a very professional job within the agreed time. We had a very tight building schedule before Xmas. Despite this, they worked overtime to ensure it was done ON TIME and looking great with lots of attention to detail. We would definitely recommend Carpet Town and hope to work together again in the future.
I just wanted to firstly thank the team at carpet town in prospect for the wonderful job they did. We had done a lot of shopping around and found that not only was this our favoured option but it was also the most customer friendly option too. Our interactions were nothing but professional and we were treated with care. Thank you for turning our house into a home. For anyone looking for anything related to carpet & flooring, this is your one stop shop. Highly recommended!
Ken and the team at Carpet Town did an awesome job replacing the carpets at our home recently. From the consultation to the install, everything ran smoothly and we are super happy with the end result. Thanks again Carpet Town!
I would have no problems recommending ken and his team. Thanks for a great job guys.
Had great service from Ken and his team in the month before Christmas, post lockdown, in 2 homes. Definitely can recommend. I really didn't want to look at samples of carpet or waterproof hybrid flooring but wanted it to blend in with the rest of the house/s. He choose extremely well, carpet for 1 house, hybrid for new home. He worked around the timing of painters and other tradies, communicated and confirmed his timing. He was recommended through my real estate agent and was very thankful during a busy time. There was 1 hiccup, but again his team followed through and solved it for me. Often worked late in the evening just to get the job done. Truly a hard working team. Thank you. Highly recommend.
I had a great experience with Carpet Town, West Pennant Hills. Ken’s professional service is extremely commendable. He is thoughtful and very knowledgeable. Also, the installer Jerry and John were amazing. They went extra miles to provide top quality result. I really appreciate Ken and his team at Carpet Town. Highly recommend!!!
Great team and a fantastic finished product, very very happy
We are very happy with Carpet Town's work. Ken showed up on time and took the time to explain the process to us, along with showing us samples of the flooring options so that we could see the exact material in the house. I also appreciated that Ken gave his recommendation on styling from an interior design perspective. He quoted on the spot and the installation was carried out shortly after. It took a team of 3 people only 1.5 days to complete. They did not muck around. As the job progressed, they explained any concerns and presented options where additional work needed to be done. Highly recommended.
Ken’s service was fantastic from initial meeting through to execution of the job. He listened and took time to explain all options. He made sure after completion that we were happy. The carpet layers were polite and worked hard to get the job done. I highly recommend carpet town and will be back for future flooring.
I'd so highly recommend Ken and his excellent team. Carpet Town was recommended by our property manager (I won't name her because I have not sought her consent). We did not even bother to get another quote because (a) Ken was most responsive to return my call and most patient in answering our questions (b) the price was reasonable anyway. Ken was even willing to change the scheduled installation date to accommodate delays in other works. Now how about this for a gesture of kindness! Ken asked his team to protect the stairs with cardboards because I was so worried about the new floorboard from being damaged by other tradespeople. Thank you so much Ken and team from the bottom of my heart
Ken was magnificent in helping expedite my rushed order. The carpet laying team also did a great job, working during the weekend to get it done. The finish was professional and great looking. My grateful thanks to them and I would highly recommend this team.
These beautifully coloured rugs have added life and vibrancy to my space. Can’t wait to purchase more for the remainder of my place. Thank you Carpet Town!
A big thank you to Carpet Town for their very efficient and professional carpet laying job. Very reasonable quote, courteous service and job completed within timeframe. Would highly recommend their services.
Very happy with the result. Would recomend.
Ken is fast and responsive. We need our carpet urgently and he turned up on the same day to give detailed measurement and quotation. His team has done an excellent job. Our carpet is fitted beautifully. We love our new carpet and would definitely recommend his service.
We had a great job done by Ken and the team. Ken responded to my request for quote immediately, gave a great price and had the carpets all done the following weekend. Highly recommend
We asked Carpet Town to replace the carpet in a 3 bedroom townhouse. From the initial dealing with Ken, he was flexible to meet us to quote, from that point on it’s been a great experience. Good advice to meet our budget, prompt attention to questions, and organisation of installation. The finished product looks fabulous and we are thrilled. Certainly recommend Ken and the Carpet Town team for anyone installing carpet.
We had the entire house recarpeted. Ken and his team where very helpful and polite. The carpets where installed at our convivence and professionally done. highly recommended.
Happy to recommend Ken and his team at Carpet Town. Ken understood what I needed, made it happen, was flexible and a pleasure to deal with. Great service and the new carpet is definitely looking fantastic!
Happy with the outcome, friendly and very professional.
Ken and his team did a great flooring job at my home. Ken had been informative, friendly and knowledgeable on products and his works. I recommend Carpet Town for flooring jobs. Alan West Pennant Hills
Carpet town did an excellent job. Needed a change from carpets to floorboards. Ken did a flawless job with the floorboards. He was extremely prompt in his communication, transparent on the requirements and pricing and completed the entire unit in less than 2 days. Highly recommended and trustworthy
We chose Carpet Town to install wooden floorboards on the stairs and carpet for our new home. From the first meeting, we knew Ken and the team were the perfect match for us. Ken has a wealth of knowledge and guided us through the best type and colour of carpet to suit our wishes. Ken was very patient and accomodating, letting us have samples of the carpet to take whilst we shop for new furniture. Installation was first class and we are happy with the end result. He also included 2 beautiful rugs and we can’t wait for them to arrive to style our home. We would definitely recommend them to family and friends!
We had the pleasure to deal with Ken and his team for hybrid flooring installation at our house. They were very helpful and flexible throughout the process. All these 5 star reviews speak for themselves. I would happily recommend anyone to consider getting his services if you want top quality at reasonable rates.