Frequently Asked Questions

Bamboo Flooring FAQs

Bamboo flooring is a beautiful and sustainable flooring material that can be used in both residential and commercial spaces. Are you in the market for a natural and eco-friendly floor covering product? If so, bamboo could be the right choice for you!

Discover all there is to know about bamboo flooring here.

What is bamboo?

Bamboo is a natural flooring material that’s an excellent alternative to hardwood.
Planks are made of fibers from the bamboo plant (a renewable resource).

What are the different types of bamboo planks?

Bamboo is a natural flooring material that’s an excellent alternative to hardwood.
Planks are made of fibers from the bamboo plant
(a renewable resource).

How does bamboo differ from hardwood flooring?

Both hardwood and bamboo are natural floor covering materials with a similar finished appearance.
Bamboo flooring is less expensive than hardwood, but it does not last as long.
It is more water-resistant than hardwood, but the material is still prone to expanding in high humidity and shrinking in low humidity.
The bamboo plant grows to maturity in just five to seven years, which is much quicker than hardwood trees (about 60 years), making it a highly sustainable and renewable resource.

How long does bamboo flooring last?

With proper maintenance, bamboo floors can last up to 30 years with a typical lifespan between10 and 25 years.

Features & Use

What are the benefits of bamboo floors?

In addition to being a more affordable natural flooring alternative to hardwoods, bamboo floors are:

Easy to clean and maintain
Eco-friendly, renewable, and sustainable
Durable, versatile, and more resistant to scratching than hardwood

Where can I install bamboo flooring?

Bamboo is available in traditional glue-down planks or glueless floating systems, which can be installed in both homes and businesses.
The flooring material is suitable for living rooms, bedrooms, dining rooms, family rooms, basements, offices, entryways, conference rooms, retail stores, lobbies, clinics, cafes, hallways, and staircases.
Bamboo is also considered to be a pet-friendly floor covering product.

Care & Maintenance

What’s the best way to clean bamboo flooring?

To clean your bamboo floors, regular sweeping and vacuuming is recommended. Occasionally, you can polish with a non-wax cleaning solution.

How can I prevent dents and scratches on my bamboo floors?

Buildup of dirt, debris, and other abrasive particles can lead to scratching and damage bamboo floors over time. To prevent this, sweep or vacuum often, and place floor mats inside and outside all entrances. Area rugs are also recommended.
Bamboo is a relatively soft material that is prone to denting. To prevent dents, use felt padding on the legs of your furniture.

What Services Does Carpet Town Offer?

In addition to bamboo and hardwood, we also carry, laminate, Hybrid, carpet, and tile flooring.

The services offered by Carpet Town include:

In-house design consulting
Free Quotes
Demolition and installation
Custom area rugs
And more!

Flooring Purchase FAQs

When it comes to buying flooring for a remodel, renovation, or new build, you might be wondering how much to purchase, whether you should order extra material, and how to match your existing floors. Discover the answers to the most frequently asked questions about purchasing residential and commercial flooring here.

What type of flooring should I buy?

The type of flooring you should buy depends on what kind of space you’re working with as well as your vision, budget, and unique needs. Flooring materials vary in style, price, durability, water resistance, sound absorption, eco-friendliness, and maintenance requirements.
You can choose from unfinished hardwood, prefinished wood, bamboo, laminate, Hybrid, tile, or carpet.

How much flooring should I buy?

The amount of flooring you should buy depends on the size of your space, which should be carefully measured and remeasured.
When you buy flooring, we recommend purchasing extra material.
Why should I buy extra flooring?
You might need extra flooring if the planks or tiles are damaged during the installation process. Also, some of the material may need to be cut into odd shapes which can leave you with the wrong size to fill other areas. If you need more, you can avoid additional delivery charges.
You may decide to expand your space in the future, or you might need to replace a damaged portion of your floors. The style could be updated or discontinued by the manufacturer, or they could raise their prices in the future. Ordering a small amount with a custom design can be complicated and expensive.
Almost half of our flooring customers are looking to match their existing floors, and buying extra up front can save you money in the long run.

How much extra flooring should I buy?

How much extra flooring you should buy depends on the size and shape of your space, the type of flooring you choose, the durability of the material, the manufacturer’s warranty, and your plans for the future.
Some opt for an additional 10 % while others might buy up to 30 percent more than they need to cover their space from wall to wall.
Keep in mind that if you end up returning extra flooring, you’ll need to contact a representative and complete additional paperwork. You might also have to pay a restocking or freight fee.

What if my flooring is discontinued?

If your flooring is discontinued, you don’t necessarily need to replace your entire floors.
If the manufacturer is still in business, contact them with the style name or product number. Even if the specific product is discontinued, they could have a small amount still in stock. If not, they might have a similar (or even identical) style that is available for purchase under a different name or product code.
You may be able to find discontinued flooring in stock from a third-party retailer, so it’s a good idea to do a thorough Google search as well.
If you can’t find the exact product, you can try matching your existing floors.

How can I match my existing flooring?

The process of matching your existing flooring will depend on your needs and plans. Do you need to repair a damaged section of flooring, are you expanding a room, or are you looking to match the floors in one room to another room?
If you’re looking to match closet or bathroom floors to a connecting bedroom or match the floors of one room to the existing floors in another room, you can most likely get a close enough match that’s unnoticeable.
Discontinued hardwood, stone, or tile flooring are easy to match from another manufacturer. The grain pattern and wear and tear might vary slightly, but it shouldn’t distract from the overall look of your space.
When matching floors, make sure that the tiles or planks are the exact same width, length, and thickness as your existing flooring. Bring a small sample and photos of your floors to Carpet Town so that we can help you find the best match.

What Services Does Carpet Town Offer?

In addition to an impressive selection of floor covering materials, Carpet Town offers full-service contracting support for both residential and commercial customers. Our services include design consulting, free estimates, demolition, and installation. We can also help you find a product that matches your existing floors. If your flooring is discontinued and you’re unable to match the material, get in touch with an expert at Carpet Town.

Hardwood Flooring FAQs

When it comes to floors, hardwood is a classic choice. It’s beautiful, versatile, and complements any decor scheme. Do you have questions about hardwood flooring? We’ve got answers. Here’s everything you need to know about hardwoods.

What is hardwood flooring?

Hardwoods are a natural floor covering choice.
You can get hardwoods in:
- Popular woods such as oak, maple, hickory, fir, and birch
- More exotic species such as mahogany and Brazillian cherry
Wood flooring is available in both unfinished and prefinished planks.

What’s the difference between prefinished and unfinished hardwood?

Unfinished hardwood floors are milled from a single piece of wood.
- Slight height differences or unevenness is sanded on-site.
- The finishing process provides a flat, smooth floor.
Prefinished hardwood floors are a modern floor covering option that’s sanded, finished, and sealed in the factory.
- They are available in solid or engineered planks.
- Prefinished hardwoods are installed using a traditional nail/glue method.

Features & Use

How long do hardwood floors last?

Properly maintained hardwood floors can last for up to 75 years (and sometimes longer).
Unfinished hardwoods usually last longer than their prefinished counterparts.

What are the benefits of hardwood flooring?

Hardwood floors come with a long list of benefits.

Hardwoods are:

Timeless and versatile
Durable
Low-maintenance

Where can hardwoods be installed?

Hardwood floors can be installed in a wide variety of spaces.

Living rooms
Family rooms
Bedrooms
Dining rooms
Entryways
Stairs and hallways are some of the best places for hardwood floors.

The material is also excellent for wall-to-wall flooring in houses.

Care & Maintenance

HOW do you clean hard floors?

Regular sweeping, vacuuming, or dust-mopping will keep hardwood floors clean and free of debris.
Polishing can be achieved with periodic mopping using a slightly damp mop.
- Water should not be used on hardwood floors.
- Hardwood-specific non-wax floor cleaners are recommended.
- Avoid spraying directly onto the floor and apply the cleaner to a mop head instead.
- Manufacturer-recommended cleaning products are available in the Carpet Town showrooms.
Spills should be blotted up immediately with a clean, damp cloth.

What’s the best way to increase the lifespan of hardwoods?

Most floors will need to be refinished every 5 to 15 years.
- Refinishing requirements will depend on the amount of foot traffic.
Hardwoods are resistant to scratching but not completely scratch-proof.
- Area rugs and floor mats will prevent scratches.

What Types of Hardwood Flooring Does Carpet Town Offer?

Carpet Town carries both unfinished and prefinished hardwood flooring from dozens of premium manufacturers.

Area rugs
Hybrid
Laminate
Engineered Timber
Laminate
Bamboo
Carpets
And more!

The expert services from Carpet Town include free quotes, in-house design consulting, custom orders, and more. We welcome you to stop by to see and feel the different types of hardwood flooring in person.

Laminate Flooring FAQs

Are you considering installing laminate floors in your residential or commercial space? Find answers to frequently asked questions about laminate flooring here.

What is laminate?

Laminate is an eco-friendly and low-maintenance synthetic floor covering material that can be made to mimic the look of natural flooring.
It is made up of multiple layers including a clear protective finish over a photographic print of real hardwood or stone. The bottom layers are made of compressed fiberboard and resin.
Laminate flooring comes in either planks or tiles that lock into place for easy installation. They can be installed on their own or over existing floors. The material doesn’t need to be refinished or waxed.

What’s the difference between laminate and vinyl?

Both laminate and vinyl are synthetic flooring materials. However, while laminate is an eco-friendly product, vinyl is a 100-percent plastic product made from UV-cured urethane.
Laminate and vinyl are customizable, easy to clean, and easy to install, but vinyl is more durable, water-resistant, and scratch-proof than laminate.

How long do laminate floors last?

Properly maintained laminate floors can last for up to 30 years. The material will last longer if it is kept dry and installed in a space with controlled humidity.
Manufacturer warranties will vary for laminate flooring.

Features & Use

What are the benefits of laminate flooring?

Laminate flooring is a budget-friendly alternative to real hardwood or stone. The eco-friendly material is customizable and comes in endless colors, styles, and finishes.
It is easy to install with planks or tiles that snap into place. Laminate is also low-maintenance, easy to clean, resistant to staining, and lasts for up to 30 years.

Where can laminate floors be installed?

Laminate floors are suitable for both residential and commercial use. They can be installed in family rooms, living rooms, dining rooms, offices, hallways, stairs, entryways, garages, retail stores, schools, hotels, and medical facilities.
Keep in mind that laminate can become warped and damaged when it comes into contact with water, so we don’t recommend installing it in bathrooms, kitchens, or laundry rooms.

How much laminate flooring should I buy?

The amount of laminate flooring you buy should be determined by the size of your space, the shape of the rooms you’re covering, and your current and future plans. You should carefully measure and remeasure your space before purchasing any floor covering material.
We recommend purchasing extra flooring so that you’re prepared in the event of damage, odd sizing needs, or a future expansion.

Care & Maintenance

What’s the best way to clean laminate floors?

Sweep or vacuum your floors regularly. Clean laminate flooring using a microfiber mop.
Don’t use soap, detergent, or other liquid floor cleaning solutions, and avoid steam cleaners, sponges, and mops that collect lots of water.

How do you maintain laminate floors?

Laminate does not require waxing or refinishing.
Use area rugs to prevent scratching and accumulation of dirt and debris.
Wipe up spills immediately to avoid moisture damage.
Keep indoor humidity levels between 35 to 65 percent, and use air conditioning in the summer to prevent warping.

How do you repair scratches on laminate?

The best way to conceal minor scratches on laminate is to get a laminate floor repair kit. Colors will vary, so make sure you buy a repair kit in a shade that matches your floors.
For deeper scratches, you may opt to replace the entire plank or tile. This is one of the reasons we recommend ordering extra flooring material.

What Services Does Carpet Town Offer?

In addition to laminate flooring, Carpet Town carries unfinished and prefinished hardwood, bamboo, Hybrid, Laminate, tile, and carpet as well as window treatments. But that’s not all –– as a one-stop-shop flooring resource, we’re proud to offer in-house design consulting, free quotes, and installation services.
Contact us today or stop by our showroom to learn more about the products and services we offer.

Vinyl Flooring FAQ

Carpet Town carries a variety of vinyl floor covering materials. Learn more about vinyl floors, including features, benefits, and care and maintenance best practices.

What is the difference between linoleum and vinyl?

Many are confused about the differences between vinyl tile and linoleum. However, the two materials are very different. Linoleum flooring is produced from renewable materials, such as linseed oil and wood flour, whereas vinyl is not.

What is used to make vinyl flooring?

Vinyl is a 100-percent plastic floor covering material made from UV-cured urethane. It comes in various sizes of sheets, planks, or tiles. It can be manufactured to mimic the appearance of wood, stone, or marble and comes in a variety of colors, patterns, and textures.

What is the average lifetime of a vinyl floor?

Vinyl flooring can last up to 25 years and is a great choice for both residential and commercial uses.

Features & Use

What are the benefits of vinyl flooring?

People choose vinyl flooring due to its many benefits and long-lasting performance. Vinyl is:

Inexpensive
Easy to install, clean, and maintain
Waterproof
Extremely durable
Stain and scratch resistant
Pet-friendly
Sound absorbing
And more!

We offer a variety of vinyl flooring styles including wood grain as well as many dynamic pattern selections to choose from.

Where can I install vinyl flooring?

Vinyl is completely waterproof, so it’s a great choice for residential areas such as kitchens, bathrooms, and laundry rooms. It’s also often used in living rooms because it can look and feel like hardwood flooring or stone tile. From bedrooms and basements to dining rooms and offices, vinyl is a great flooring fit.

Care & Maintenance

How do I properly clean and maintain my vinyl flooring?

Carpet Town carries an array of cleaning products uniquely suited to your flooring material. Our experts are on hand to help you choose the best one for your needs.

To keep your vinyl flooring in tiptop shape, follow the best practices below:

Use area rugs to prevent the accumulation of dirt and debris.
Vacuum, sweep, or dry-mop once a week.
Mop with a vinyl-specific cleaning solution and rinse with hot water.
Wipe up spills ASAP using a damp cloth.
Remove deep stains with a mixture of baking soda and water.
Remove oil and grime using a resilient floor cleaner.

Can sunlight fade my vinyl flooring?

Most types of flooring are susceptible to damage from direct sunlight. Proper maintenance with the appropriate cleaning supplies can mitigate fading, as can closing the drapes to reduce direct sunlight. If your vinyl is damaged, replacing the tiles in the faded area is the best solution. It’s always a great practice to keep additional tiles handy.

What Services Does Carpet Town Offer?

Carpet Town is a one-stop solution for all your flooring and remodeling material needs. Our services include:

In-house design consulting
Demolition
Installation
Free Estimates
Material Sales

Wondering how much material you’ll need for your project? Our quotes are free. Choose Carpet Town as your flooring and installation partner and our team will visit your home to get exact measurements.

Get in touch with us today to learn more about Hybrid, laminate, vinyl, and the other flooring materials we carry.

Wool Carpet FAQs

Are you considering getting wool carpets? When it comes to carpeting options, wool is an excellent choice. Get answers to all the frequently asked questions about wool carpet here so you can make an informed decision.

How does wool differ from synthetic carpet materials?

In contrast to nylon, polyester, and other synthetic carpet materials, wool is a natural and eco-friendly product.
It lasts longer than synthetic carpets and can be easily dyed virtually any color.
Wool carpets will typically cost around twice as much as synthetic options.
Won’t harbor any allergens or dust mites.

What are the different types of wool carpet?

Different types of wool carpet include cut-pile, velvet cut-pile, pattern style, tip shear, plush, textured plush, and berber.

How long does wool carpet last?

When properly maintained, wool carpet can last for up to 25 years.
Since wool fibers are shaped like springs, the material retains its shape and wears longer than other materials.
The color will also resist fading from sunlight for several years.
Wool Berber carpet, which is made from looped fibers, lasts longer than cut-pile styles.
Wool carpet retains its shape and wears better.

Features & Use

What are the advantages of wool carpet?

In addition to being a natural, long-lasting, and eco-friendly material that can be dyed any color, wool carpet is also:

Soft and comfortable
Regulates humidity
Dirt-resistant
Resistant to weight compaction
Flame-retardant and resistant to melting

Where can I install wool carpet?

Wool carpets can be installed in bedrooms, living rooms, family rooms, offices, and home theaters as well as in hallways and on staircases.
Since the material is prone to absorb moisture, it is not recommended that you install wool carpets in areas that might get wet such as basements, entryways, or hightraffic areas

Care & Maintenance

How should I clean my wool carpets?

To keep your wool carpets clean, you should vacuum your floors regularly and thoroughly.
Have your carpets cleaned professionally every one to two years. • For cut-pile, use an upright canister vacuum and a rotating beater brush. For shag or Berber, use a suction-only vacuum to prevent fraying.
Blot spills right away with an absorbent cloth, and keep a wool carpet spot removal kit on hand.

Carpet Town has cleaning supplies in stock for carpets and other flooring materials we sell, and you can purchase them from our showrooms.

How can I make my wool carpets last longer?

To extend the lifespan of your wool carpets, you can get them professionally cleaned once every year or two.
Wool is very absorbent and can hold up to 10 times its weight in water, so it’s crucial that you keep it dry to prevent mold and mildew.
Moths and their larvae feed on the keratin in wool, but this can be avoided by treating the material.

What Products & Services Does Carpet Town Offer?

Consider Carpet Town your one-stop resource for your home or business remodeling material needs. Our services include in-house design consulting, free estimates, and more.

Do you have more questions about wool carpet and other floor covering materials? Contact us today or stop by our showrooms.